About Us
GearSource.com® was brought to life in October of 2002 by industry vet, Marcel Fairbairn. Since that time, GearSource.com® has sold more used production gear than anyone through its unique “Two Sided Marketplace”, meaning a place that is equally connected to its sellers and its buyers. The company’s global user-base is made up of professional production/rental companies, resellers and end-users from all segments of live production and entertainment technology. On both sides, users are both buyers and sellers via this unique and dynamic platform.
By growing GearSource.com®, the company has delivered on its promise to clean up the process of re-marketing Production gear while creating a safe and efficient Global Marketplace, catering exclusively to professional entertainment gear markets. GearSource has also become a 100% remote-based company, giving us access to a global pool of talent and allowing us to build a quality team to assist our Buyers and Sellers.
GearSource has once again begun the huge project of rebuilding our platform into a single global marketplace, with strong payment management, tax compliance and advanced security and compliance measures.
Trusted Sellers & Equipment
We take the risk out of purchasing online by providing a secure payment system AND a 2-day (business days) inspection period on all orders.
With Sellers based around the world, you are sure to find relevant gear no matter where you are located.
Meet Our Team
Marcel Fairbairn
CEO
Marcel has spent more than 30 years in the Sound and Lighting markets, beginning in 1985 selling A/V installations in his home country, Canada.
In 1991, Marcel relocated to Florida taking on sales for Martin’s US distributor, Tracoman. This proved to be a moment that changed the future for Marcel, Martin, and the automated lighting industry as well. Marcel remains the visionary behind GearSource.com and is actively involved in Sales, Marketing, Technology and the company’s vision and direction.
Claudette Cyr
CFO/COO
Claudette spent over 25 years in graphic services, marketing & public relations, including 15 years as owner of a services business in Calgary, Canada.
Claudette began her journey with GearSource.com® in 2002 as system Project Manager. Over the years her role grew exponentially and she is now a Partner and the company’s CFO/COO. In this role, Claudette oversees all Global operations as well as Finance. In addition, she continues to work closely with the CEO on top strategic decisions.
Global Operations
Amanda
Finance Coordinator
Amanda Hart joined GearSource in March 2021. She brings a strong background in small business and online marketplace accounting. She also has a clear understanding of online payment processing, marketplace taxes and the various in and outs associated with Marketplace-driven platforms. She’s a welcome addition to both our Customer Experience team and our Finance Department.
Amanda Hart joined GearSource in March 2021. She brings a strong background in small business and online marketplace accounting. She also has a clear understanding of online payment processing, marketplace taxes and the various in and outs associated with Marketplace-driven platforms. She’s a welcome addition to both our Customer Experience team and our Finance Department.
Daniel
VP Global Operations
Daniel joined GearSource in September of 2022 as VP Global Operations. Formerly the director of Customer Engagement for Reverb.com Daniel has helped scale and direct large teams, led strategy experience design consulting for Fortune 50s and Mom & Pop businesses and you can hear his voice on TV and radio as a voice actor. Not all that long ago you could also hear his music and see him playing on national television broadcasts.
Daniel joined GearSource in September of 2022 as VP Global Operations. Formerly the director of Customer Engagement for Reverb.com Daniel has helped scale and direct large teams, led strategy experience design consulting for Fortune 50s and Mom & Pop businesses and you can hear his voice on TV and radio as a voice actor. Not all that long ago you could also hear his music and see him playing on national television broadcasts.
Carrie
Listings Manager
Carrie Bourgette has been with GearSource since March 2010, when she was originally hired to work as part of the small team that built our massive Stock Item database, the backbone of our listings platform. Carrie’s role expanded to include managing the large flow of listings each and every day, working with Sellers to get their gear listed and sold, as well as being a key member of the marketing team. She continues to work closely with our valued sellers and supervise the company’s listings database… the core of our business. In 2022 Carrie was promoted to Listings/System Manager and oversees both the listings and the Marketplace Platform development.
Carrie Bourgette has been with GearSource since March 2010, when she was originally hired to work as part of the small team that built our massive Stock Item database, the backbone of our listings platform. Carrie’s role expanded to include managing the large flow of listings each and every day, working with Sellers to get their gear listed and sold, as well as being a key member of the marketing team. She continues to work closely with our valued sellers and supervise the company’s listings database… the core of our business. In 2022 Carrie was promoted to Listings/System Manager and oversees both the listings and the Marketplace Platform development.
Faith
Listings Associate
Faith joined the GearSource listings and marketing teams in February 2022 as Listings Coordinator and Marketing specialist. She brings experience of the Asia market to our global team.
Faith joined the GearSource listings and marketing teams in February 2022 as Listings Coordinator and Marketing specialist. She brings experience of the Asia market to our global team.
Theo
Customer Experience Manager
Theodoros Spandonidis (we call him Theo, pronounced Tao) joined GearSource in February 2019 to take over European Order Operations, which includes, logistics, and customer service areas. In 2022, Theo was promoted to CX Manager and oversees Global Customer Experience (CX), Operations and Logistics. Theo speaks 3 languages – English, German and Greek – and has a Masters degree in Science. His true passion for music and Audio Visual Technologies was the driving force behind his move to GearSource.
Theodoros Spandonidis (we call him Theo, pronounced Tao) joined GearSource in February 2019 to take over European Order Operations, which includes, logistics, and customer service areas. In 2022, Theo was promoted to CX Manager and oversees Global Customer Experience (CX), Operations and Logistics. Theo speaks 3 languages – English, German and Greek – and has a Masters degree in Science. His true passion for music and Audio Visual Technologies was the driving force behind his move to GearSource.
Rafael
Customer Experience Associate
Rafael (Raffy) joined the GearSource CX team in March 2022 as Customer Experience Representative to assist our customers with the processing and management of their orders. You’ve heard the term “dog with a bone”… need we say more?
Rafael (Raffy) joined the GearSource CX team in March 2022 as Customer Experience Representative to assist our customers with the processing and management of their orders. You’ve heard the term “dog with a bone”… need we say more?
Amanda
Finance Coordinator
Amanda Hart joined GearSource in March 2021. She brings a strong background in small business and online marketplace accounting. She also has a clear understanding of online payment processing, marketplace taxes and the various in and outs associated with Marketplace-driven platforms. She’s a welcome addition to both our Customer Experience team and our Finance Department.
Amanda Hart joined GearSource in March 2021. She brings a strong background in small business and online marketplace accounting. She also has a clear understanding of online payment processing, marketplace taxes and the various in and outs associated with Marketplace-driven platforms. She’s a welcome addition to both our Customer Experience team and our Finance Department.
Daniel
VP Global Operations
Daniel joined GearSource in September of 2022 as VP Global Operations. Formerly the director of Customer Engagement for Reverb.com Daniel has helped scale and direct large teams, led strategy experience design consulting for Fortune 50s and Mom & Pop businesses and you can hear his voice on TV and radio as a voice actor. Not all that long ago you could also hear his music and see him playing on national television broadcasts.
Daniel joined GearSource in September of 2022 as VP Global Operations. Formerly the director of Customer Engagement for Reverb.com Daniel has helped scale and direct large teams, led strategy experience design consulting for Fortune 50s and Mom & Pop businesses and you can hear his voice on TV and radio as a voice actor. Not all that long ago you could also hear his music and see him playing on national television broadcasts.
Carrie
Listings Manager
Carrie Bourgette has been with GearSource since March 2010, when she was originally hired to work as part of the small team that built our massive Stock Item database, the backbone of our listings platform. Carrie’s role expanded to include managing the large flow of listings each and every day, working with Sellers to get their gear listed and sold, as well as being a key member of the marketing team. She continues to work closely with our valued sellers and supervise the company’s listings database… the core of our business. In 2022 Carrie was promoted to Listings/System Manager and oversees both the listings and the Marketplace Platform development.
Carrie Bourgette has been with GearSource since March 2010, when she was originally hired to work as part of the small team that built our massive Stock Item database, the backbone of our listings platform. Carrie’s role expanded to include managing the large flow of listings each and every day, working with Sellers to get their gear listed and sold, as well as being a key member of the marketing team. She continues to work closely with our valued sellers and supervise the company’s listings database… the core of our business. In 2022 Carrie was promoted to Listings/System Manager and oversees both the listings and the Marketplace Platform development.
Faith
Listings Associate
Faith joined the GearSource listings and marketing teams in February 2022 as Listings Coordinator and Marketing specialist. She brings experience of the Asia market to our global team.
Faith joined the GearSource listings and marketing teams in February 2022 as Listings Coordinator and Marketing specialist. She brings experience of the Asia market to our global team.
Theo
Customer Experience Manager
Theodoros Spandonidis (we call him Theo, pronounced Tao) joined GearSource in February 2019 to take over European Order Operations, which includes, logistics, and customer service areas. In 2022, Theo was promoted to CX Manager and oversees Global Customer Experience (CX), Operations and Logistics. Theo speaks 3 languages – English, German and Greek – and has a Masters degree in Science. His true passion for music and Audio Visual Technologies was the driving force behind his move to GearSource.
Theodoros Spandonidis (we call him Theo, pronounced Tao) joined GearSource in February 2019 to take over European Order Operations, which includes, logistics, and customer service areas. In 2022, Theo was promoted to CX Manager and oversees Global Customer Experience (CX), Operations and Logistics. Theo speaks 3 languages – English, German and Greek – and has a Masters degree in Science. His true passion for music and Audio Visual Technologies was the driving force behind his move to GearSource.
Rafael
Customer Experience Associate
Rafael (Raffy) joined the GearSource CX team in March 2022 as Customer Experience Representative to assist our customers with the processing and management of their orders. You’ve heard the term “dog with a bone”… need we say more?
Rafael (Raffy) joined the GearSource CX team in March 2022 as Customer Experience Representative to assist our customers with the processing and management of their orders. You’ve heard the term “dog with a bone”… need we say more?
Amanda
Finance Coordinator
Amanda Hart joined GearSource in March 2021. She brings a strong background in small business and online marketplace accounting. She also has a clear understanding of online payment processing, marketplace taxes and the various in and outs associated with Marketplace-driven platforms. She’s a welcome addition to both our Customer Experience team and our Finance Department.
Amanda Hart joined GearSource in March 2021. She brings a strong background in small business and online marketplace accounting. She also has a clear understanding of online payment processing, marketplace taxes and the various in and outs associated with Marketplace-driven platforms. She’s a welcome addition to both our Customer Experience team and our Finance Department.
Global Business Development
Sheila
Social Media
Sheila joined GearSource in October 2021 as Social Media/Marketing Assistant. Sheila has a business degree and has chosen to specialize in social media, email marketing and graphics. She spent several years working in a small business in Singapore before joining the GearSource team.
Sheila joined GearSource in October 2021 as Social Media/Marketing Assistant. Sheila has a business degree and has chosen to specialize in social media, email marketing and graphics. She spent several years working in a small business in Singapore before joining the GearSource team.
Brad
VP Global Business Development
Brad Nelms joined GearSource in April 2021. His primary role is to manage the team overseeing global Sellers and Listings acquisition, as the company scales its growing marketplace platform. Brad gained experience with many great companies including TLS, 4Wall, VER, PRG and Solotech. He also worked with ACT Lighting, the N.A. distributor for MA Lighting, Ayrton, and other great brands. Brad is based in Las Vegas, but will spend a lot of his time in front of the company’s largest and most important selling partners, worldwide.
Brad Nelms joined GearSource in April 2021. His primary role is to manage the team overseeing global Sellers and Listings acquisition, as the company scales its growing marketplace platform. Brad gained experience with many great companies.
Cynthia
Special Projects
Cynthia Viteri has been a key member of the GearSource Business Development team since 2003. She spent 7 years with the company’s CEO at two prior companies – Martin Professional, and Coemar USA. Cynthia graduated from Florida Atlantic University with a Bachelor of Science in International Business and from Nova Southeastern University with a Masters in International Business Administration. She continues to be a knowledgeable and hard-working professional, who has a keen understanding of gear and where to find it.
Cynthia Viteri has been a key member of the GearSource Business Development team since 2003. She spent 7 years with the company’s CEO at two prior companies – Martin Professional, and Coemar USA. Cynthia graduated from Florida Atlantic University with a Bachelor of Science in International Business and from Nova Southeastern University with a Masters in International Business Administration. She continues to be a knowledgeable and hard-working professional, who has a keen understanding of gear and where to find it.
Sarah
Business Development Representative
Sarah joined GearSource in June of 2022 as Business Development Representative for the geographical grouping called EMEA. Sarah started her career in the fast lane, working within Formula1, traveling to every race. She then later joined the music industry, touring with some incredible bands. Sarah’s traveling and working around the world has come to a wonderful end and she is now based in Crete, Greece.
Sarah joined GearSource in June of 2022 as Business Development Representative for the geographical grouping called EMEA. Sarah started her career in the fast lane, working within Formula1, traveling to every race. She then later joined the music industry, touring with some incredible bands. Sarah’s traveling and working around the world has come to a wonderful end and she is now based in Crete, Greece.
Sheila
Social Media
Sheila joined GearSource in October 2021 as Social Media/Marketing Assistant. Sheila has a business degree and has chosen to specialize in social media, email marketing and graphics. She spent several years working in a small business in Singapore before joining the GearSource team.
Sheila joined GearSource in October 2021 as Social Media/Marketing Assistant. Sheila has a business degree and has chosen to specialize in social media, email marketing and graphics. She spent several years working in a small business in Singapore before joining the GearSource team.
Brad
VP Global Business Development
Brad Nelms joined GearSource in April 2021. His primary role is to manage the team overseeing global Sellers and Listings acquisition, as the company scales its growing marketplace platform. Brad gained experience with many great companies including TLS, 4Wall, VER, PRG and Solotech. He also worked with ACT Lighting, the N.A. distributor for MA Lighting, Ayrton, and other great brands. Brad is based in Las Vegas, but will spend a lot of his time in front of the company’s largest and most important selling partners, worldwide.
Brad Nelms joined GearSource in April 2021. His primary role is to manage the team overseeing global Sellers and Listings acquisition, as the company scales its growing marketplace platform. Brad gained experience with many great companies.
Cynthia
Special Projects
Cynthia Viteri has been a key member of the GearSource Business Development team since 2003. She spent 7 years with the company’s CEO at two prior companies – Martin Professional, and Coemar USA. Cynthia graduated from Florida Atlantic University with a Bachelor of Science in International Business and from Nova Southeastern University with a Masters in International Business Administration. She continues to be a knowledgeable and hard-working professional, who has a keen understanding of gear and where to find it.
Cynthia Viteri has been a key member of the GearSource Business Development team since 2003. She spent 7 years with the company’s CEO at two prior companies – Martin Professional, and Coemar USA. Cynthia graduated from Florida Atlantic University with a Bachelor of Science in International Business and from Nova Southeastern University with a Masters in International Business Administration. She continues to be a knowledgeable and hard-working professional, who has a keen understanding of gear and where to find it.
Sarah
Business Development Representative
Sarah joined GearSource in June of 2022 as Business Development Representative for the geographical grouping called EMEA. Sarah started her career in the fast lane, working within Formula1, traveling to every race. She then later joined the music industry, touring with some incredible bands. Sarah’s traveling and working around the world has come to a wonderful end and she is now based in Crete, Greece.
Sarah joined GearSource in June of 2022 as Business Development Representative for the geographical grouping called EMEA. Sarah started her career in the fast lane, working within Formula1, traveling to every race. She then later joined the music industry, touring with some incredible bands. Sarah’s traveling and working around the world has come to a wonderful end and she is now based in Crete, Greece.
Sheila
Social Media
Sheila joined GearSource in October 2021 as Social Media/Marketing Assistant. Sheila has a business degree and has chosen to specialize in social media, email marketing and graphics. She spent several years working in a small business in Singapore before joining the GearSource team.
Sheila joined GearSource in October 2021 as Social Media/Marketing Assistant. Sheila has a business degree and has chosen to specialize in social media, email marketing and graphics. She spent several years working in a small business in Singapore before joining the GearSource team.
Customer Experience Team
Daniel
VP Global Operations
＋Read more
Carrie
Listings Manager
＋Read more
Fritzie
Specializing in Order Management in APAC
＋Read more
Testimonials
We appreciate all the comments we receive from our users. These Testimonials are all “real”. We do not show full names out of respect for privacy. If you have had a positive experience with our GearSource.com team and/or the process in general, please tell us about it – send to marketing@gearsource.com
Great Service, fast replies and great people to do business with when selling products
Jhon G
I can confirm that this order was complete and delivered safely, i am very happy with it, i wish to thank you very much!!
Thank you sir, please update this order to complete. I had a very satisfactory experience with GearSource and will recommend it highly in future. Regards!
James T / UK-based
I was looking for some lights for a small venue install I am doing, and I checked with GearSource – I not only found many different options, I found a better fixture than I was looking for, plus I got it at a fraction of the new price. Add to that, the check-out process was so quick and easy, from selecting the fixture, getting the total price including taxes AND shipping, and then I simply clicked on “Purchase” and voila! The deal was done!. I highly recommend the team at GearSource!
Cosmo W / LD
Great Service, fast replies and great people to do business with when selling products
Jhon G
I can confirm that this order was complete and delivered safely, i am very happy with it, i wish to thank you very much!!
Thank you sir, please update this order to complete. I had a very satisfactory experience with GearSource and will recommend it highly in future. Regards!
James T / UK-based
I was looking for some lights for a small venue install I am doing, and I checked with GearSource – I not only found many different options, I found a better fixture than I was looking for, plus I got it at a fraction of the new price. Add to that, the check-out process was so quick and easy, from selecting the fixture, getting the total price including taxes AND shipping, and then I simply clicked on “Purchase” and voila! The deal was done!. I highly recommend the team at GearSource!
Cosmo W / LD
Great Service, fast replies and great people to do business with when selling products
Jhon G
I can confirm that this order was complete and delivered safely, i am very happy with it, i wish to thank you very much!!
Thank you sir, please update this order to complete. I had a very satisfactory experience with GearSource and will recommend it highly in future. Regards!
James T / UK-based
I was looking for some lights for a small venue install I am doing, and I checked with GearSource – I not only found many different options, I found a better fixture than I was looking for, plus I got it at a fraction of the new price. Add to that, the check-out process was so quick and easy, from selecting the fixture, getting the total price including taxes AND shipping, and then I simply clicked on “Purchase” and voila! The deal was done!. I highly recommend the team at GearSource!
Cosmo W / LD
Great Service, fast replies and great people to do business with when selling products
Jhon G
I can confirm that this order was complete and delivered safely, i am very happy with it, i wish to thank you very much!!
Thank you sir, please update this order to complete. I had a very satisfactory experience with GearSource and will recommend it highly in future. Regards!
James T / UK-based
I was looking for some lights for a small venue install I am doing, and I checked with GearSource – I not only found many different options, I found a better fixture than I was looking for, plus I got it at a fraction of the new price. Add to that, the check-out process was so quick and easy, from selecting the fixture, getting the total price including taxes AND shipping, and then I simply clicked on “Purchase” and voila! The deal was done!. I highly recommend the team at GearSource!
Cosmo W / LD
Great Service, fast replies and great people to do business with when selling products
Jhon G
I can confirm that this order was complete and delivered safely, i am very happy with it, i wish to thank you very much!!
Thank you sir, please update this order to complete. I had a very satisfactory experience with GearSource and will recommend it highly in future. Regards!
James T / UK-based
I was looking for some lights for a small venue install I am doing, and I checked with GearSource – I not only found many different options, I found a better fixture than I was looking for, plus I got it at a fraction of the new price. Add to that, the check-out process was so quick and easy, from selecting the fixture, getting the total price including taxes AND shipping, and then I simply clicked on “Purchase” and voila! The deal was done!. I highly recommend the team at GearSource!
Cosmo W / LD
Great Service, fast replies and great people to do business with when selling products
Jhon G
I can confirm that this order was complete and delivered safely, i am very happy with it, i wish to thank you very much!!
Thank you sir, please update this order to complete. I had a very satisfactory experience with GearSource and will recommend it highly in future. Regards!
James T / UK-based
I was looking for some lights for a small venue install I am doing, and I checked with GearSource – I not only found many different options, I found a better fixture than I was looking for, plus I got it at a fraction of the new price. Add to that, the check-out process was so quick and easy, from selecting the fixture, getting the total price including taxes AND shipping, and then I simply clicked on “Purchase” and voila! The deal was done!. I highly recommend the team at GearSource!
Cosmo W / LD
Great Service, fast replies and great people to do business with when selling products
Jhon G
I can confirm that this order was complete and delivered safely, i am very happy with it, i wish to thank you very much!!
Thank you sir, please update this order to complete. I had a very satisfactory experience with GearSource and will recommend it highly in future. Regards!
James T / UK-based
I was looking for some lights for a small venue install I am doing, and I checked with GearSource – I not only found many different options, I found a better fixture than I was looking for, plus I got it at a fraction of the new price. Add to that, the check-out process was so quick and easy, from selecting the fixture, getting the total price including taxes AND shipping, and then I simply clicked on “Purchase” and voila! The deal was done!. I highly recommend the team at GearSource!
Cosmo W / LD
